These Terms of Service (“Terms”) govern your access to and use of the Rumata platform, websites, APIs, development environments, cloud infrastructure, artificial intelligence functionality, and related products and services (collectively, the “Services”) provided by Rumata LTD, doing business as Rumata (“Rumata,” “we,” “us,” or “our”).
By creating an account, accessing, or using the Services, you agree to these Terms.
If you use the Services on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms. In that case, “you” and “your” refer to that entity.
If you do not agree to these Terms, do not use the Services.
1. The Services
Rumata provides an AI-native cloud platform that enables users to build, generate, deploy, host, operate, and manage software, applications, and related infrastructure.
Depending on the functionality available to you, the Services may include frontend applications, backend services, databases, authentication, file and object storage, APIs, workflows, AI agents, generated code, infrastructure configuration, deployment, hosting, compute resources, monitoring, integrations, and other development or operational functionality.
You may use the Services to create applications, websites, services, APIs, workflows, agents, software systems, or other products (“Customer Applications”) that may be made available to your employees, customers, users, or other third parties (“End Users”).
Some components of the Services are provided directly by Rumata. Others may rely on third-party cloud infrastructure, artificial intelligence models, APIs, open-source software, hosting providers, authentication providers, payment providers, databases, networks, or other technologies and services.
We may add, modify, replace, limit, or discontinue features or functionality from time to time.
2. Eligibility and Authority
You may use the Services only if you are legally permitted to enter into a binding agreement. If you use Rumata on behalf of an organization, you represent that you have authority to accept these Terms on its behalf.
The Services are intended primarily for business and professional use.
3. Accounts, Access, and Security
You are responsible for maintaining the confidentiality and security of your account credentials and for activity conducted through your account.
You must provide accurate account information and promptly notify us if you know or reasonably suspect that your account, credentials, API keys, tokens, secrets, or other authentication mechanisms have been compromised.
You are responsible for managing access granted to employees, contractors, collaborators, agents, and other authorized users.
You are also responsible for reviewing and appropriately configuring your Customer Applications and resources, including, where applicable:
- database permissions and access rules;
- authentication and authorization settings;
- public and private access;
- APIs and exposed endpoints;
- file and storage permissions;
- secrets, API keys, and environment variables;
- user roles and permissions;
- third-party integrations;
- AI agent and workflow permissions;
- infrastructure and deployment configuration; and
- generated or modified source code.
A configuration being generated, suggested, created, or modified through Rumata or its AI functionality does not relieve you of responsibility for determining whether that configuration is appropriate for your intended use.
You are responsible for reviewing security-sensitive configurations before making a Customer Application available in production.
Actions performed through your account, credentials, authorized integrations, AI agents, or workflows will be treated as actions authorized by you unless applicable law requires otherwise.
4. Your Content, Customer Data, and Ownership
You retain your rights in the applications, source code, files, databases, content, prompts, configurations, inputs, and other materials you provide to or store using the Services (“Customer Data”).
Rumata does not acquire ownership of Customer Data merely because it is created, stored, processed, or hosted through the Services.
You grant Rumata and its service providers a limited, worldwide, non-exclusive license to host, copy, transmit, process, execute, display, and technically modify Customer Data as reasonably necessary to:
- provide, operate, and maintain the Services;
- execute your instructions;
- build, deploy, host, and operate Customer Applications;
- provide AI functionality;
- maintain, secure, and troubleshoot the Services;
- detect and prevent fraud, abuse, and security incidents;
- comply with applicable law; and
- perform activities otherwise authorized by you.
You represent and warrant that you have all rights, permissions, notices, consents, and lawful bases necessary to provide and process Customer Data through the Services.
You are responsible for determining whether the Services are appropriate for the nature, sensitivity, and regulatory requirements of the information you choose to process.
5. Customer Applications and End Users
You are responsible for Customer Applications you create, deploy, host, or operate using Rumata and for your relationship with your End Users.
This includes responsibility for your Customer Applications' content, business logic, functionality, security configuration, permissions, legal compliance, privacy practices, End User agreements, and collection and use of End User data.
You are responsible for providing any privacy notices, terms, disclosures, consent mechanisms, or other information required by applicable law to your End Users.
Using Rumata to create, host, deploy, or operate a Customer Application does not make Rumata the developer, publisher, merchant, seller, operator, employer, or contracting party of your business or Customer Application.
Rumata does not assume contractual obligations to your End Users solely because they interact with a Customer Application created or operated using the Services.
6. Artificial Intelligence
AI Output
The Services may use artificial intelligence to generate, create, suggest, analyze, or modify code, workflows, database structures, configurations, infrastructure, content, applications, or other materials (“AI Output”).
Artificial intelligence is probabilistic.
AI Output may contain hallucinations, fabricated information, factual inaccuracies, incorrect assumptions, incomplete information, defective code, incorrect logic, security vulnerabilities, insecure configurations, or other errors.
AI Output may also be similar or identical to output generated for other users and may contain, resemble, or depend on third-party or open-source materials.
Rumata does not warrant that AI Output:
- is accurate, complete, truthful, or factually correct;
- is free from hallucinations or fabricated information;
- is secure;
- will successfully create, repair, modify, or complete a Customer Application;
- meets your requirements;
- is unique or original;
- is free from third-party intellectual-property rights or licensing requirements;
- is free from vulnerabilities, bugs, or errors;
- complies with applicable law;
- will operate as intended in production; or
- is appropriate for your intended purpose.
You are responsible for reviewing, testing, and validating AI Output, including its accuracy, legality, licensing, functionality, security, and suitability, before relying upon it or deploying it into production.
AI Output should not be treated as independently verified information merely because it was generated or presented through the Services.
AI Actions and Agents
The Services may permit AI systems, agents, or automated workflows to take actions on your behalf (“AI Actions”).
Depending on the instructions, credentials, access, and permissions you provide, AI Actions may include:
- creating, modifying, or deleting files or data;
- creating, modifying, or deleting databases or database records;
- generating or modifying source code;
- making API calls;
- communicating with third-party services;
- creating, modifying, or deleting infrastructure;
- deploying, updating, or removing software;
- executing workflows;
- accessing authorized integrations;
- modifying application or infrastructure settings;
- consuming AI, compute, storage, bandwidth, or other resources; or
- performing other actions you request or authorize.
You are responsible for the instructions, permissions, credentials, access, and authority you provide to AI functionality.
You acknowledge that automated AI Actions may produce unintended consequences and may occur more quickly or at greater scale than actions performed manually.
You are responsible for implementing appropriate human review, permissions, safeguards, and oversight based on the potential consequences of an AI Action.
Third-Party AI Models and Use of Data
Certain AI functionality available through Rumata is provided by third-party artificial intelligence model providers.
When you use AI functionality, Rumata may transmit information to one or more third-party AI providers as reasonably necessary to process your request and provide the requested functionality. Depending on how you use the Services, this information may include prompts, messages, source code, files, application context, database-related information, configuration information, workflow data, generated content, and other Customer Data included in or necessary to process your request.
Third-party AI providers have their own terms, privacy practices, data-processing practices, and technical configurations. Depending on the provider, model, account type, service tier, or configuration used, a third-party AI provider may retain, log, review, analyze, or use information submitted to it to operate, secure, monitor, develop, improve, or train its services or artificial intelligence models.
Accordingly, Customer Data submitted through AI functionality may, in some circumstances, be used by a third-party AI provider for model training or improvement.
Rumata does not control the independent data-use practices of third-party AI providers and does not guarantee that every provider follows the same retention, confidentiality, or model-training practices.
Where Rumata provides you with the ability to select an AI model or provider, you are responsible for considering whether that provider's applicable data practices are appropriate for the information you choose to submit.
You are responsible for ensuring that you have the necessary rights, permissions, notices, consents, and lawful basis to submit Customer Data to AI functionality and permit its processing as described in these Terms.
Rumata does not itself use Customer Data to train general-purpose artificial intelligence models unless we expressly disclose that use and, where required by applicable law, obtain any necessary consent or authorization.
7. Generated Code and Third-Party Materials
Generated code may contain, resemble, depend upon, or interact with open-source software or third-party code.
Third-party or open-source software may be subject to separate license terms.
You are responsible for reviewing generated code and determining whether applicable third-party licenses, intellectual-property rights, or other obligations apply before deploying, distributing, modifying, or commercially using it.
Rumata does not warrant that generated code is unique, original, secure, error-free, suitable for production, or free from third-party rights or licensing obligations.
8. Data Processing and Privacy
Our processing of personal information in connection with your use of Rumata is described in our Privacy Policy.
Where Rumata processes personal data on your behalf in connection with a Customer Application, the parties' respective responsibilities may additionally be governed by applicable data-protection law and, where applicable, a Data Processing Agreement (“DPA”).
You are responsible for ensuring that your collection and processing of personal data through Customer Applications complies with applicable law.
Nothing in these Terms excludes obligations that cannot lawfully be excluded under applicable privacy or data-protection law.
9. Backups, Persistence, and Data Loss
Rumata may provide backup, persistence, redundancy, recovery, or similar functionality as part of the Services.
Unless we expressly agree otherwise in writing, these features do not constitute a guarantee against loss, corruption, deletion, alteration, or unavailability of Customer Data.
They do not replace your responsibility to maintain appropriate independent copies or backups of business-critical information.
Software, infrastructure, databases, storage systems, deployments, integrations, AI Actions, and third-party systems may fail or behave unexpectedly and may result in loss, corruption, deletion, alteration, or unavailability of Customer Data.
You are responsible for maintaining appropriate independent backups where data loss could materially affect you, your business, or your End Users.
Rumata does not guarantee that deleted, corrupted, or unavailable Customer Data can be restored.
10. Third-Party Services
The Services may integrate with, operate upon, communicate with, or depend on third-party products and services, including cloud infrastructure providers, AI model providers, APIs, open-source software, authentication services, payment services, databases, deployment providers, networks, repositories, and integrations selected by you.
Your use of third-party services may be subject to separate terms, policies, fees, and restrictions imposed by those providers.
Rumata does not control third-party services and does not warrant their availability, security, accuracy, functionality, compatibility, pricing, or continued availability.
Rumata's integration with, support for, or use of a third-party product or service does not constitute a warranty, endorsement, or guarantee of that product or service.
Rumata may change, replace, or discontinue a third-party provider or integration where reasonably necessary.
To the maximum extent permitted by applicable law, Rumata is not responsible for losses arising from third-party acts, omissions, outages, security incidents, failures, rate limits, API changes, pricing changes, compatibility issues, modifications, suspensions, or discontinuation outside Rumata's reasonable control.
11. Acceptable Use, Illegal Content, and Customer Applications
You are solely responsible for ensuring that your use of the Services, your Customer Applications, Customer Data, and the use of your Customer Applications by your End Users comply with all applicable laws, regulations, and these Terms.
You may not use, and may not permit, facilitate, or knowingly allow others to use, the Services or any Customer Application created, hosted, deployed, or operated through Rumata to:
- engage in, promote, facilitate, or support illegal, fraudulent, or criminal activity;
- create, host, publish, transmit, store, distribute, or make available content that is unlawful or infringes the rights of others;
- conduct fraud, scams, phishing, impersonation, identity theft, or other deceptive activity;
- distribute malware, malicious code, or software intended to compromise systems, accounts, networks, or data;
- obtain or facilitate unauthorized access to systems, accounts, credentials, networks, or information;
- sell, distribute, promote, or facilitate goods or services where doing so through the Customer Application would violate applicable law;
- unlawfully collect, process, disclose, sell, or otherwise use personal information;
- infringe or misappropriate intellectual-property, privacy, publicity, confidentiality, or other rights;
- facilitate exploitation, abuse, trafficking, or other unlawful harm to individuals;
- violate applicable sanctions, export-control, financial-services, gambling, consumer-protection, or other regulatory requirements;
- interfere with or compromise the security, integrity, or availability of Rumata, another customer, a third party, or any system or network; or
- otherwise use the Services for a purpose prohibited by applicable law.
Customer Responsibility
You are responsible for your Customer Applications, Customer Data, and the conduct you enable or knowingly permit through your Customer Applications.
You are responsible for obtaining any licenses, permits, registrations, approvals, disclosures, consents, or other authorizations required to operate your Customer Application or provide your products or services.
The fact that Rumata permits a Customer Application to be created, generated, deployed, hosted, or operated does not mean that Rumata has reviewed, approved, endorsed, verified, or determined the legality of that Customer Application, its content, or the activities conducted through it.
Rumata is not responsible for monitoring or pre-approving every Customer Application or activity conducted through the Services, except to the extent required by applicable law.
Investigation and Enforcement
If we reasonably believe that a Customer Application, Customer Data, account, or use of the Services violates these Terms, applicable law, the rights of another person, or creates a material security, legal, financial, or operational risk, we may investigate the suspected violation.
To the extent permitted by applicable law, we may take appropriate action, including:
- requiring you to remove or modify content or functionality;
- disabling access to particular content, functionality, resources, or Customer Applications;
- suspending deployments, domains, APIs, databases, workflows, agents, or other resources;
- temporarily suspending or restricting your account;
- terminating your account or access to the Services;
- preserving information where reasonably necessary for security, fraud prevention, legal compliance, or dispute purposes; and
- complying with valid requests, orders, or legal process from courts, regulators, law-enforcement authorities, or other competent authorities.
Where appropriate and legally permitted, we may provide notice and an opportunity to remedy a violation before taking action.
We may act immediately without prior notice where we reasonably believe this is necessary to address illegal activity, fraud, abuse, security threats, risk of harm, or legal obligations.
We are not obligated to restore content, applications, resources, or access suspended, disabled, or removed because of a violation of these Terms.
Reports and Cooperation
If you become aware of illegal, infringing, fraudulent, abusive, or otherwise prohibited activity occurring through your Customer Application, you must take reasonable steps to address it and cooperate with Rumata where reasonably necessary.
Rumata may provide mechanisms through which third parties can report suspected illegal, infringing, fraudulent, or abusive Customer Applications or content.
You agree to reasonably cooperate with Rumata in investigating and addressing suspected violations involving your account, Customer Applications, Customer Data, or End Users.
Nothing in this section requires Rumata to disclose information where disclosure would violate applicable law, compromise security, or interfere with an investigation.
12. Fees, Credits, Usage, and Billing
You agree to pay applicable fees and usage charges presented to you or otherwise agreed with Rumata.
Charges may depend on your plan and usage, including AI usage, model usage, compute, storage, bandwidth, databases, deployments, or other infrastructure resources.
You are responsible for resource consumption and charges generated through your account, Customer Applications, authorized users, APIs, integrations, workflows, and authorized AI Actions.
You acknowledge that automated systems may create or consume billable resources.
You are responsible for configuring appropriate permissions, resource limits, budgets, or usage controls made available through the Services.
Rumata may provide usage estimates, alerts, budgets, limits, or other controls. Unless expressly stated otherwise, these features are informational and we do not guarantee that they will prevent additional consumption or charges.
You remain responsible for charges arising from authorized usage even when that usage occurs automatically.
Credits, promotional balances, allowances, or similar benefits may be subject to expiration, usage restrictions, or additional terms.
Except where required by law or expressly stated otherwise, fees and usage charges already incurred are non-refundable.
13. Service Availability, Changes, and Beta Features
We aim to provide reliable Services, but we do not guarantee uninterrupted, continuous, or error-free availability unless we expressly agree to a Service Level Agreement (“SLA”) in writing.
The Services may be interrupted by maintenance, deployments, software defects, infrastructure failures, third-party failures, security incidents, network failures, AI-provider failures, capacity constraints, or other circumstances.
We may modify, replace, update, or discontinue functionality and may change underlying infrastructure, models, providers, integrations, or technical architecture.
Features identified as beta, preview, experimental, early access, or similar may be incomplete, unstable, materially changed, or discontinued and may have a greater likelihood of bugs, unexpected behavior, interruptions, or data loss.
You use beta, preview, and experimental functionality at your own risk.
14. Suspension
We may suspend, limit, or restrict access to some or all of the Services where reasonably necessary because of:
- non-payment;
- violation of these Terms;
- security risk or suspected compromise;
- suspected unlawful, fraudulent, or abusive activity;
- risk of material harm to Rumata, another customer, a provider, an End User, or a third party;
- abnormal resource consumption that threatens the Services;
- requirements imposed by a third-party infrastructure or service provider; or
- legal or regulatory requirements.
Where reasonably practicable, we will attempt to provide notice and an opportunity to resolve the issue.
Nothing in this section limits our ability to act immediately where we reasonably believe immediate action is necessary to prevent illegal activity, fraud, abuse, security threats, harm to third parties, or violation of applicable law.
15. Termination and Data Export
You may stop using the Services and terminate your account subject to applicable billing commitments.
We may terminate or suspend your access for material breach, unlawful use, material security risk, non-payment, prohibited activity, or as otherwise permitted under these Terms.
Upon termination, your right to use the Services ends.
You are responsible for exporting Customer Data and other information you wish to retain before termination.
We may delete Customer Data following termination in accordance with our then-current retention practices, Privacy Policy, applicable DPA, and applicable law.
We do not guarantee that Customer Data can be recovered after deletion.
Termination does not relieve you of payment obligations incurred before termination.
Sections that by their nature should survive termination, including intellectual property, payment obligations, disclaimers, limitations of liability, indemnification, confidentiality, and dispute provisions, will survive.
16. Intellectual Property
Rumata and its licensors retain all rights, title, and interest in and to the Services, including the Rumata platform, infrastructure, interfaces, software, designs, documentation, systems, trademarks, technology, and related improvements.
Except for the limited right to access and use the Services under these Terms, no rights in Rumata's intellectual property are transferred to you.
Nothing in these Terms gives Rumata ownership of Customer Data merely because it is created, stored, processed, or hosted using the Services.
If you voluntarily provide suggestions, ideas, or feedback concerning Rumata, you grant Rumata a worldwide, perpetual, irrevocable, royalty-free right to use that feedback without restriction or compensation.
17. Confidentiality
Each party may receive non-public information belonging to the other party (“Confidential Information”).
The receiving party will use reasonable measures to protect Confidential Information and will use it only as reasonably necessary in connection with the parties' relationship.
Confidential Information does not include information that the receiving party can demonstrate:
- became publicly available without breach of these Terms;
- was already lawfully known to it;
- was independently developed without use of the other party's Confidential Information; or
- was lawfully received from a third party without confidentiality restrictions.
A party may disclose Confidential Information where required by law, subject to legally permitted notice where appropriate.
18. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES, AI OUTPUT, AI ACTIONS, GENERATED CODE, AND RELATED FUNCTIONALITY ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
RUMATA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND RELIABILITY.
RUMATA DOES NOT WARRANT THAT:
- THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE;
- CUSTOMER DATA WILL NEVER BE LOST, CORRUPTED, DELETED, OR ACCESSED WITHOUT AUTHORIZATION;
- AI OUTPUT WILL BE ACCURATE, COMPLETE, SECURE, OR SUITABLE;
- AI OUTPUT WILL BE FREE FROM HALLUCINATIONS, FABRICATED INFORMATION, FACTUAL ERRORS, INCORRECT ASSUMPTIONS, OR DEFECTIVE CODE;
- AI ACTIONS WILL PRODUCE YOUR INTENDED RESULT;
- CUSTOMER APPLICATIONS WILL OPERATE WITHOUT INTERRUPTION, VULNERABILITIES, OR ERROR;
- GENERATED CODE WILL BE FREE FROM THIRD-PARTY RIGHTS OR LICENSING OBLIGATIONS;
- CUSTOMER APPLICATIONS OR AI OUTPUT WILL COMPLY WITH APPLICABLE LAW;
- THE SERVICES WILL SATISFY YOUR PARTICULAR BUSINESS, LEGAL, SECURITY, OR TECHNICAL REQUIREMENTS; OR
- ANY SECURITY, BACKUP, MONITORING, ALERTING, BUDGETING, OR USAGE-CONTROL FUNCTIONALITY WILL PREVENT ALL INCIDENTS, LOSSES, OR CHARGES.
19. Limitation of Liability
19.1 Excluded Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RUMATA AND ITS AFFILIATES, FOUNDERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES.
THIS INCLUDES, TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOSS OF PROFITS, REVENUE, SALES, CUSTOMERS, BUSINESS OPPORTUNITY, GOODWILL, REPUTATION, DATA, OR USE; BUSINESS INTERRUPTION; DOWNTIME; OR COSTS OF SUBSTITUTE PRODUCTS OR SERVICES.
WITHOUT LIMITING THE FOREGOING, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RUMATA WILL NOT BE LIABLE FOR LOSSES ARISING FROM OR RELATING TO:
- loss, corruption, deletion, disclosure, or unavailability of Customer Data;
- unauthorized access to Customer Data, Customer Applications, or systems;
- failure, vulnerability, security issues, or malfunction of a Customer Application;
- AI Output or AI Actions, including hallucinations, factual inaccuracies, fabricated information, incorrect assumptions, incorrect generated code, automated decisions, or unintended automated actions;
- third-party cloud, AI, API, software, open-source, infrastructure, or integration providers;
- your configuration of databases, authentication, storage, APIs, permissions, secrets, infrastructure, or other resources;
- your deployment, operation, or use of software created, hosted, or managed using the Services;
- claims by your End Users arising from Customer Applications;
- illegal, fraudulent, prohibited, or regulated activity conducted through or facilitated by a Customer Application;
- your failure to maintain appropriate backups;
- reliance on AI Output without appropriate review;
- third-party licensing or intellectual-property claims relating to generated code; or
- resource consumption or charges arising from authorized automated workflows, integrations, or AI Actions,
EVEN IF RUMATA HAS BEEN ADVISED THAT SUCH DAMAGES ARE POSSIBLE.
19.2 Aggregate Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF RUMATA AND ITS AFFILIATES, FOUNDERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, UNDER ALL THEORIES OF LIABILITY AND FOR ALL CLAIMS IN THE AGGREGATE, WILL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO RUMATA FOR THE SPECIFIC SERVICES GIVING RISE TO THE LIABILITY DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT FIRST GIVING RISE TO THE CLAIM.
IF YOU HAVE PAID NO FEES TO RUMATA FOR THE APPLICABLE SERVICES DURING THAT PERIOD, RUMATA'S AGGREGATE CONTRACTUAL MONETARY LIABILITY WILL BE ZERO, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
19.3 Single Aggregate Cap
The limitation above is a single aggregate cap and will not be multiplied or increased based on:
- the number of claims or incidents;
- the number of Customer Applications;
- the number of accounts, users, or End Users;
- the number of databases, deployments, projects, workspaces, or environments;
- the amount or type of Customer Data affected;
- the number of affected records or individuals;
- the number of AI Outputs or AI Actions;
- the number of legal theories asserted; or
- the number of parties asserting claims.
Multiple events arising from the same or related circumstances will be treated as a single event for purposes of the liability cap.
19.4 Scope and Non-Excludable Liability
THESE LIMITATIONS APPLY REGARDLESS OF WHETHER LIABILITY IS ASSERTED UNDER CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, STATUTE, MISREPRESENTATION, OR ANY OTHER THEORY.
THE LIMITATIONS APPLY EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE AND EVEN IF RUMATA KNEW OR SHOULD HAVE KNOWN THAT A LOSS WAS POSSIBLE.
You acknowledge that these limitations are an essential basis of the commercial relationship between you and Rumata and that the pricing and availability of the Services reflect this allocation of risk.
Nothing in these Terms excludes or limits liability to the extent that such liability cannot lawfully be excluded or limited under applicable law.
Nothing in these Terms purports to eliminate regulatory obligations, administrative penalties, criminal liability, or other obligations imposed directly on Rumata by a competent authority where applicable law prohibits such limitation.
20. Indemnification
To the maximum extent permitted by applicable law, you will defend, indemnify, and hold harmless Rumata and its affiliates, directors, officers, and employees from third-party claims, damages, liabilities, judgments, penalties, costs, and reasonable legal fees arising out of or relating to:
- Customer Data;
- a Customer Application;
- your products, services, or business;
- your relationship with an End User;
- your collection, use, disclosure, or processing of End User information;
- your failure to provide legally required privacy notices, terms, disclosures, or consents;
- illegal, fraudulent, prohibited, or regulated activity conducted through or facilitated by your Customer Application;
- your violation of applicable law;
- your infringement or violation of third-party rights;
- your use, deployment, modification, distribution, or commercialization of generated code or AI Output;
- your instructions, permissions, credentials, or access provided to AI agents, workflows, integrations, or automated systems;
- your misuse of the Services; or
- your breach of these Terms.
We will provide reasonable notice of an indemnified claim and reasonable cooperation in its defense.
You may not settle an indemnified claim in a manner that admits wrongdoing by Rumata or creates obligations for Rumata without our prior written consent.
21. Governing Law and Jurisdiction
These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of Israel, without regard to conflict-of-laws principles.
Subject to any rights or jurisdiction that cannot legally be waived, the competent courts located in Tel Aviv-Jaffa, Israel will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Services.
22. Force Majeure
Rumata will not be liable for delay, interruption, or failure resulting from circumstances beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, governmental actions, internet or telecommunications failures, power failures, cyberattacks affecting third-party infrastructure, labor disputes, cloud-provider failures, AI-provider failures, widespread network outages, or similar events.
23. Changes to These Terms
We may update these Terms from time to time.
If a change materially affects your rights, we will provide reasonable notice through the Services, email, or another appropriate method.
The updated Terms will state their effective or “Last Updated” date.
Your continued use of the Services after updated Terms become effective constitutes acceptance where permitted by applicable law.
24. Assignment
You may not assign or transfer these Terms without Rumata's prior written consent, except where applicable law provides otherwise.
Rumata may assign or transfer these Terms in connection with a merger, acquisition, financing, corporate reorganization, sale of assets, change of control, or transfer of all or part of the business or Services.
25. Entire Agreement
These Terms, together with any applicable order form, Privacy Policy, Data Processing Agreement, Acceptable Use Policy, and other terms expressly incorporated by reference, constitute the entire agreement between you and Rumata concerning the Services and supersede prior agreements concerning the same subject matter.
If a separately executed written agreement expressly conflicts with these Terms, that separately executed agreement will control to the extent of the conflict.
26. Severability and Waiver
If any provision of these Terms is found unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
Failure to enforce a provision does not waive the right to enforce it later.
27. No Third-Party Beneficiaries
Except where expressly stated otherwise, these Terms do not create rights for any third party, including your End Users.
28. Electronic Acceptance
You agree that acceptance of these Terms through account creation, checkbox acceptance, electronic signature, continued use of the Services, or another electronic method has the same legal effect as acceptance in writing, to the extent permitted by applicable law.
29. Contact
Questions about these Terms may be sent to:
Rumata LTD
Doing business as Rumata
Email: legal@rumata.dev